Help Center
How can we help?
Browse common questions below, or contact us if you need more help.
My Account
How do I sign in?
Use the link in your purchase confirmation email, or visit the Sign In page with the temporary password we sent you.
I lost my password.
Reset it from the Forgot password page — we'll email you a reset link.
Contact Support and Info
How do I cancel my subscription or trial?
Visit the Cancel page while signed in. Your access remains until the end of the current billing cycle.
How do I request a refund?
Contact support within 30 days of your purchase and we'll review your request.
Quiz and Results
Can I retake the quiz?
Yes — visit the Test page from your dashboard and start a new attempt.
When do I receive my Premium Love Report?
Immediately after purchase. Check your inbox (and spam) for a message titled "Your Premium Love Styles Report".